Refund policy

Our products are designed to deliver powerful results through full-spectrum, regenerative actives — without synthetic fillers, harsh chemicals, or GMOs.

We know skincare is personal, and while most customers experience incredible results, we understand it may not be the perfect fit for everyone.

30-Day Satisfaction Guarantee

If you’re not satisfied with your MN8 product, we offer a 30-day return policy for eligible orders.

To qualify:

Contact us within 30 days of receiving your order
Product must be at least 75% full
You may be asked to provide a brief explanation so we can improve

Please note: Return shipping is the customer’s responsibility unless the item is damaged or faulty upon arrival.

How to Request a Return

Email contact@mn8skincare.com with your order number and reason for return
Our team will confirm eligibility and provide next steps
Once we receive your return, we’ll process a refund to your original payment method (allow 5–10 business days for processing)

Additional Notes

Returns must be sent back in their original packaging where possible
We do not offer refunds on gift cards or promotional items
If your product arrived damaged, please contact us immediately with photos
Unfortunately we cannot accept returns on gift cards.

Questions?

Reach out anytime at contact@mn8skincare.com — we’re here to help.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@mn8skincare.com.